Terms and Conditions

Terms & Conditions

Cancellation Policy applies, please see below.

Rakiura Adventure Limited reserves the right to alter trips if necessary to ensure the comfort and safety of our passengers.

Whilst we do our best for your safe and enjoyable experience, we do not accept responsibility or liability for loss, damage to, or theft of, personal belongings, or for any other expense arising from personal injury, illness, or hospitalisation.

Ulva Island Ferry & Ulva Island Water-Taxi are divisions of Rakiura Adventure Limited.

All photographs copyright to Rakiura Adventure Limited unless otherwise stated.

You may provide any credit card or other details over the internet at your own risk; email is not a secure facility. Rakiura Adventure Limited will not be held liable for any fraud resulting from this activity. We recommend phoning through your confirmation details instead.

Cancellation Policy:

If for which ever reason you make a cancellation for Ulva Watertaxi Sailings before 48 hours prior to a booked sailing, a full refund will be issued. 100% of the booking fare is due if a cancellation is made within 48 hours.

If we make a cancellation for any reason, we will issue a full refund.

For other destinations and tours we create custom cancellation policies, please ask us if unsure.

This cancellation policy does not apply to agents claiming commissions from bookings made for our products & services. For further information as a booking agent, please contact us directly via phone or email.